![]() Create a Create a work item action ( Azure DevOps connector). Step 2: Create a Bug work item in Azure DevOps to store the Service Manager ticket referencesġ. The following information will be retrieved from Service Manager: Ticket description, ticket ID, Host, Account, URL, title of the ticket. These applications use MS Power Automate connectors (based on Microsoft Azure Logic Apps) or the MS Graph gateway for interfacing with any endpoint via HTTP/HTTPS. Microsoft Power Automate (formerly known as Microsoft Flow) enables you to automate recurrent tasks by building workflows using Web applications.Preview of the tools used in this integration The work item can be associated with a parent item in Azure DevOps.A notification can be added to the comments and available_field_6 field of the Service Manager ticket to indicate changes to the status, scheduled end date and/or group/user assigned in the Azure DevOps work item. ![]() The number of the work item is saved in the Service Manager ticket.This integration enables you to create a Bug work item in Azure DevOps when a ticket is created in Service Manager, via Microsoft Power Automate. It is a management tool for DevOps projects that ensures monitoring for tasks, deadlines, problems and calendars relating to applications. Overview of the integrationĪzure DevOps is a Microsoft solution. scripts to be used), please do not hesitate to contact your EasyVista contact, or your service provider and integrator. To find out more about this integration (e.g. This document describes an integration process that has already been implemented in a customer context. The method you select will depend on business requirements, architectural and security constraints as well as the characteristics specific to each third-party application or service. You can integrate third-party systems with Service Manager in many ways.
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